Downloads and support
Help with your resources.
Straightforward guidance for accessing files, checking formats and getting technical help.
01
Accessing downloads
When released resources become available, eligible order emails and the My Account area will provide download access.
02
Check the format
Each product page will state the supplied file formats and whether the resource is editable before purchase.
03
Technical help
If an eligible download link or file is not working, contact Care Made Simple with your order number—but no information about children.
Need help?
Use the contact form and select technical or download help. Products currently marked as being prepared are not yet available to purchase or download.
Contact support